Vendor Terms
Vendor Terms and Conditions
Effective Date: 25/10/2025
Website: https://finrush.in/
Jurisdiction: Aligarh, Uttar Pradesh, India
These Vendor Terms and Conditions (“Terms”) govern the relationship between FinRush (“Company”, “we”, “us”, “our”) and any vendor, business, service provider, or entity (“Vendor”, “you”, “your”) who registers on our platform to access and use services such as WhatsApp API, WhatsApp Chat Services, Chatbot/Auto Replies, and Team Member/Agent onboarding tools.
By registering, listing, or using services on FinRush.in, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.
1. Services Provided
FinRush provides Vendors with access to the following services (“Services”):
WhatsApp Business API integration
WhatsApp Chat and Inbox Solutions
Automated Bot Replies / Chatbot Services
Team Members / Agents Onboarding and Management Tools
Analytics and Message Reports (if applicable)
FinRush does not provide any telecommunication or Meta-owned service but only acts as a technology service provider enabling access to the WhatsApp API via authorized partners.
2. Service Fees & Payment Terms
Monthly Subscription: ₹599/- per month
Annual Subscription: ₹6,499/- per year (if paid in advance)
Applicable GST/taxes will be charged extra as per Government regulations.
There is no markup fee charged by FinRush on WhatsApp message costs.
Per-message charges will be applied separately as per Meta (WhatsApp) official pricing policies.
Payments must be made in advance and are non-refundable unless required by law or specifically agreed in writing.
3. Vendor Responsibilities
The Vendor agrees to:
Provide accurate business details, documents, and maintain updated account information.
Use the WhatsApp API and related services in compliance with Meta’s (WhatsApp) Commerce & Business Policies.
Ensure that no spam, abusive, fraudulent, illegal, or unsolicited messages are sent via the platform.
Obtain customer consents and follow all applicable data privacy laws (e.g., GDPR, IT Act 2000).
FinRush reserves the right to suspend or terminate services in case of policy violations without prior notice.
4. Compliance & Legal Usage
Vendors must not use the Services for:
Sending unsolicited commercial messages (spam)
Sharing prohibited content such as hate speech, nudity, violence, terrorism, or misinformation.
Send content that is unlawful, defamatory, obscene, infringing, harassing, hateful, abusive, fraudulent or deceptive.
Activities violating any applicable laws of India or Meta policies.
Violate any applicable law (including telecom, data protection, consumer protection, telecommunications intermediaries) or third-party terms
Any legal consequences arising from misuse of the platform will be solely the responsibility of the Vendor.
Finrush may monitor (automated or manual) your usage of the Services and may suspend or restrict access or remove specific messages, accounts or Team Members/Agents if misuse is detected.
5. Refund & Cancellation Policy
Subscription fees are non-refundable once services are activated.
Vendors may cancel services by notifying FinRush in writing or through the platform dashboard.
FinRush reserves the right to terminate accounts for violations or non-payment without any refund.
6. Data Privacy & Confidentiality
FinRush will take reasonable measures to protect Vendor data.
Vendor data will not be sold or shared with third parties except where required for service delivery or by law.
Vendors are responsible for ensuring that customer data uploaded or synced to the platform is obtained legally and ethically.
7. Limitation of Liability
FinRush is a technology service provider and is not responsible for decisions, communications, or actions taken by WhatsApp/Meta.
FinRush will not be liable for loss of data, interruption of services, loss of profits, or business damages due to third-party failures or force majeure events.
Maximum liability of FinRush, if proven legally liable, shall not exceed the total subscription fee paid by the Vendor in the preceding 3 months.
In no event shall Finrush be liable for:
a. Indirect, incidental, special, punitive or consequential damages (including loss of profit, business interruption, goodwill, data loss) even if Finrush was aware of the possibility of such damages;
b. Any claim arising from your Team Members/Agents’ conduct, your Vendor Content, or third-party services or integrations;
c. Any failure or delay due to circumstances beyond Finrush’s reasonable control (including telecom/messaging network outages, force-majeure, third-party platform changes).
9.5 Finrush’s aggregate liability to you under these Terms (for all claims combined) shall not exceed the total Fees paid by you in the [ __ ] months preceding the event giving rise to the claim.
9.6 Nothing in these Terms limits liability which cannot be limited under applicable law.
8. Intellectual Property
All platform designs, software, tools, and trademarks belong to FinRush.
Vendors are granted a limited, non-exclusive license to use the platform for service purposes only.
Vendors retain ownership of their own customer data and content.
Finrush and/or its licensors retain all right, title and interest in and to the Platform, including all software, systems, tools, modules, and any enhancements, modifications, derivative works, or improvements thereto — except for your Vendor Content.
9. Jurisdiction & Dispute Resolution
All disputes, claims, or legal matters shall be subject to the exclusive jurisdiction of the Courts at Aligarh, Uttar Pradesh, India.
Parties shall attempt amicable resolution through mediation before proceeding legally.
10. Modification of Terms
FinRush reserves the right to update or modify these Terms at any time.
Updated Terms will be posted on the website and continue to apply to all Vendors using the platform.
If you do not pay the Fees when due, Finrush may suspend or terminate your access to the Services (in whole or part) without liability.
Finrush may immediately suspend or terminate the Services if you use the Services in violation of applicable laws or the Platform policies, or if your account is inactive for 180 days (or other criteria as may apply).
Termination of these Terms does not relieve you of any obligations or liabilities accrued prior to termination.
11. Sub-contracting & On-boarding of Team Members/Agents
11.1 You may onboard Team Members/Agents via the Platform as part of the Services; you remain responsible for their activities, compliance and conduct.
11.2 Finrush may engage subcontractors to provide parts of the Services (for example bot management, onboarding support). Finrush remains responsible to you for performance of such subcontracted Services.
11.3 You shall ensure that your Team Members/Agents comply with these Terms and Platform policies. Any breach by them will be treated as a breach by you.
12. Third-Party Services & Integrations
12.1 The Services may include integration with third-party platforms (for example the WhatsApp Business API provided by WhatsApp/Meta Platforms, Inc., telephony carriers, chatbot services).
12.2 You expressly acknowledge that use of such third-party services may be subject to separate terms, restrictions or changes (e.g., message limits, opt-in requirements, suspension by Meta/WhatsApp). Finrush is not responsible for such third-party service provider’s acts or omissions.
12.3 If any messaging platform or carrier suspends or limits your use of the API or messaging service, Finrush shall not be liable for interruption or failure of those parts of the Services.
13. General Provisions
13.1 Independent Parties: The parties are independent contractors; nothing in these Terms renders the relationship a partnership, agency or joint-venture.
13.2 Assignment: You may not assign or transfer your rights or obligations under these Terms without Finrush’s prior written consent; Finrush may assign or novate the Terms to an affiliate or successor with notice to you.
13.3 Severability: If any provision of these Terms is held to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect.
13.4 Waiver: A waiver of any right under these Terms must be in writing and signed by the waiving party. No waiver of one breach shall operate as a waiver of any other.
13.5 Entire Agreement: These Terms, together with any order form, schedule, annexure or policies referenced herein, constitute the entire agreement between you and Finrush relating to the Services, and supersede all prior or contemporaneous communications or proposals.
14. Contact Information
For any queries, complaints, or support, please contact:
FinRush Support Team
Email: finrushsmart@gmail.com
Phone: 9837067681
Website: https://finrush.in/
By registering, listing, or using our services, you confirm your understanding and acceptance of these Terms and Conditions.